The process begins with an initial consultation ($40 fee), once fee is received a meeting will be set up and confirmed in your home taking 30-45 minutes. This will give us a chance to meet, be introduced to your pets, tour your home and collect keys while discussing the details of services required, forms, fees and policies.

Please print and complete the following forms prior to the initial consultation.

Returning Clients, please complete a reservation request below:

STANDARD SERVICE:

• Provide LOTS of snuggles and hugs!

• Serve fresh food & water

• Administer oral medications

• Playtime can include; petting, brushing, lap-sits, fetch, taking a dip in pool, talking (and sometimes singing!)

• Scoop and change litter boxes

• Send text updates with photos

• Keep a journal of pet behavior and eating habits

• Water plants

• Turn TV/RADIO on & off

• Pool check & fill

• Bring in mail, newspapers, flyers, and packages

• Take out trash

• Alternate lights and blinds daily

• Provide overall security of your home

Regular Pet Sitting visits are between: 7-9AM , 11-3PM and 7-9PM, 7 Days a Week, additional fees apply outside of regular hours. 

Office hours: M-F 9am -5pm, Our office is closed Saturday and Sunday

POLICIES:

PAYMENTS: Full Payment AHEAD of service to hold booking (see cancellation policy).

FORMS OF PAYMENT:  Cash. Zelle or Check made payable to: Snuggles and Hugs Pet Care

RESERVATIONS: Place in a reservation request online, please do not text a reservation request. If reservation is made in less than 3 days, we will do our very best to accommodate and an additional fee will apply. New client fee is $50, existing client fee is $35

LAST MINUTE RESERVATIONS: Reservations requested with less than 24 hours may not be able to be filled and are subject to a $50 Fee.

CANCELLATIONS: Reservations must be cancelled with at least 3 days of notice to avoid a fee of 100% of the booking (does not apply to Holiday Fee Schedule) NO Credits or Refunds are given for early returns from trips. Please understand cancelling appointments without sufficient
notice incurs lost wages and time spent. Failure to pay cancellation fees can result in suspension of future pet sitting.

HOLIDAYS:

1) Holiday Requests require a Non-Refundable/Non-Creditable Payment in FULL.                                                                                                         

2) Payment MUST be received before any dates can be held. Your reservation is NOT confirmed until the payment is received. Once received e-mail confirmation will be sent.
3) Holiday Requests become inactive if a payment is not received within 7 days.
*Check or Zelle are accepted for payments
4)  Each of the following days of the year incur a $30 Holiday Fee Schedule:
Christmas Eve/ Christmas Day/ Day after Christmas/ Thanksgiving and day
after/ Easter/Good Friday/ July 4th/ Labor Day/ Memorial Day/ Mother’s Day/New Year’s Eve and New Year’s Day/ President’s Day

KEY PICK UP/RETURN: Free if key is left on file, after initial consultation, if not $20 

WHEN YOU ARRIVE HOME: Let us know when you’ve arrived home. That way we have peace of mind that all is well. If you encounter a challenge and change in plans, contact us immediately so that we can add any visits necessary. We will follow-up by either email or text on the last day of your reservation. Please respond to let us know how we did!

*Rates subject to change according to individual needs.